Remote Inbound Donor Service Agent

ACD Direct; Tucson (AZ); On-site; USD 20,664 - 34,440; Part time

Job summary

A leading customer service firm is seeking experienced agents for a winter project starting late November. Candidates should have at least 6 months of formal telephone experience, excellent communication skills, and the ability to work independently. The role involves answering calls for non-profit organizations, with a strong emphasis on customer service. Certification is required before starting the project, which is expected to be busy with higher earning potential. Interested candidates should apply online.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Must type at least 40 WPM and have moderate computer knowledge.
• Must demonstrate strong listening skills and call control.

Responsibilities

• Answer inbound calls for various clients and projects.
• Provide excellent customer service and follow scripts.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-motivated

Listening skills

Excellent communication skills

Call control

Job description

A leading customer service firm is seeking experienced agents for a winter project starting late November. Candidates should have at least 6 months of formal telephone experience, excellent communication skills, and the ability to work independently. The role involves answering calls for non-profit organizations, with a strong emphasis on customer service. Certification is required before starting the project, which is expected to be busy with higher earning potential. Interested candidates should apply online.