Remote Inbound Donor Service Agent

ACD Direct; Tempe (AZ); Remote; USD 17,000 - 25,000; Part time

Job summary

A customer service organization is seeking experienced professionals for remote work starting in late November 2015. Role involves answering inbound calls primarily related to donations, with the possibility of larger earnings during busy campaigns. Candidates must have telephonic experience, strong communication skills, and a commitment to completing the certification process by specified deadlines. Ideal for self-motivated individuals seeking flexible work opportunities.

Qualifications

• Minimum 6 months of formal telephone experience, preferably call center related.
• Must be able to work with minimal supervision.
• Must have strong listening and communication skills.

Responsibilities

• Provide customer service by answering inbound calls.
• Certification for the Winter Project by November 15th, 2015.
• Complete the full certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self direction

Typing speed (40 WPM)

Listening skills

Written communication skills

Verbal communication skills

Job description

A customer service organization is seeking experienced professionals for remote work starting in late November 2015. Role involves answering inbound calls primarily related to donations, with the possibility of larger earnings during busy campaigns. Candidates must have telephonic experience, strong communication skills, and a commitment to completing the certification process by specified deadlines. Ideal for self-motivated individuals seeking flexible work opportunities.