Remote Inbound Donor Service Agent

ACD Direct; Flint (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

A customer service company is seeking experienced professionals for a remote role taking inbound calls. This position is for a project starting in late November, with a certification process required by mid-November. The ideal candidates should have at least 6 months of telephone experience, the ability to adapt, and strong communication skills. Successful agents can expect a busy campaign, leading to a greater earning potential during the project. Apply to join a dedicated team and enhance your skills in customer service.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Strong listening skills and accuracy.

Responsibilities

• Provide excellent customer service to enthusiastic callers.
• Answer inbound calls from clients' callers.
• Complete certification process within 14 days of acceptance.

Skills

Telephone experience

Listening skills

Written communication

Verbal communication

Self-motivated

Job description

A customer service company is seeking experienced professionals for a remote role taking inbound calls. This position is for a project starting in late November, with a certification process required by mid-November. The ideal candidates should have at least 6 months of telephone experience, the ability to adapt, and strong communication skills. Successful agents can expect a busy campaign, leading to a greater earning potential during the project. Apply to join a dedicated team and enhance your skills in customer service.