Remote Inbound Donor Service Agent

ACD Direct; Fort Recovery (OH); Remote; USD 20,000 - 42,000; Part time

Job summary

A leading customer service firm is seeking experienced professionals for a remote customer service role. Candidates should have at least 6 months of telephone experience and the ability to work independently. The position involves answering inbound calls for non-profit organizations and requires good typing skills, listening abilities, and strong communication. This project begins in late November and may lead to future opportunities. Interested applicants should visit the company's certification website for more details.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Must demonstrate call control.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Help ensure a smooth certification process for the Winter Project.
• Work independently with minimal supervision.

Skills

Telephone experience

Computer knowledge

Typing speed of 40 WPM or higher

Self-directed and motivated

Strong listening skills

Excellent communication skills

Job description

A leading customer service firm is seeking experienced professionals for a remote customer service role. Candidates should have at least 6 months of telephone experience and the ability to work independently. The position involves answering inbound calls for non-profit organizations and requires good typing skills, listening abilities, and strong communication. This project begins in late November and may lead to future opportunities. Interested applicants should visit the company's certification website for more details.