Remote Inbound Donor Service Agent

ACD Direct; Chandler (AZ); Remote; USD 13,776 - 20,664; Part time

Job summary

A leading customer service provider in Chandler, Arizona, is seeking experienced customer service professionals for their Winter Campaign Project. The role involves answering inbound calls, with a focus on taking donations for numerous non-profit organizations. Ideal candidates will have a minimum of 6 months formal telephone experience, strong communication skills, and the ability to work independently. Certification begins on October 15th, 2015, and candidates must complete the process within 14 days of acceptance.

Qualifications

• Minimum 6 months formal telephone experience.
• Must type 40 WPM or higher.
• Strong listening skills and excellent communication.

Responsibilities

• Answer inbound calls from clients.
• Complete certification process within 14 days of acceptance.
• Prepare independently for calls.

Skills

Telephone experience

Communication skills

Self-motivation

Call control

Computer knowledge

Job description

A leading customer service provider in Chandler, Arizona, is seeking experienced customer service professionals for their Winter Campaign Project. The role involves answering inbound calls, with a focus on taking donations for numerous non-profit organizations. Ideal candidates will have a minimum of 6 months formal telephone experience, strong communication skills, and the ability to work independently. Certification begins on October 15th, 2015, and candidates must complete the process within 14 days of acceptance.