Remote Inbound Donor Service Agent

ACD Direct; Bellevue (NE); Remote; Part time

Job summary

A home-based customer service provider is seeking experienced customer service professionals for its Winter Campaign Project. The ideal candidates will have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. Responsibilities include answering inbound calls and completing a certification process within 14 days of acceptance. This position offers a flexible work-from-home opportunity with potential for earnings during a busy campaign.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Must be able to type 40 WPM or higher.
• Must demonstrate strong listening skills and accuracy.

Responsibilities

• Answer inbound calls from clients and handle inquiries effectively.
• Complete certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Strong listening skills

Excellent communication skills

Call control

Job description

A home-based customer service provider is seeking experienced customer service professionals for its Winter Campaign Project. The ideal candidates will have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. Responsibilities include answering inbound calls and completing a certification process within 14 days of acceptance. This position offers a flexible work-from-home opportunity with potential for earnings during a busy campaign.