Remote Inbound Donor Service Agent

ACD Direct; Fayetteville (AR); Remote; USD 1,653,000 - 2,204,000; Full time

Job summary

A customer service provider is looking for skilled individuals to join their Winter Campaign Project. This independent contractor position requires at least 6 months of telephone experience and strong communication skills. You will assist with inbound calls primarily related to donations. Certification must be completed within two weeks of acceptance. This position offers flexible remote work from home opportunities for dedicated candidates.

Qualifications

• Minimum 6 months of formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Self-directed and self-motivated.

Responsibilities

• Answer inbound calls from clients.
• Assist enthusiastic callers with donations.
• Complete certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed (40 WPM)

Listening skills

Written communication

Verbal communication

Job description

A customer service provider is looking for skilled individuals to join their Winter Campaign Project. This independent contractor position requires at least 6 months of telephone experience and strong communication skills. You will assist with inbound calls primarily related to donations. Certification must be completed within two weeks of acceptance. This position offers flexible remote work from home opportunities for dedicated candidates.