Remote Inbound Donor Service Agent

ACD Direct; Miami (FL); On-site; USD 14,000 - 21,000; Part time

Job summary

A customer service agency in Miami is seeking experienced professionals for a winter campaign project. The role involves answering inbound calls from enthusiastic clients, requiring excellent communication skills and a minimum of 6 months telephone experience. Candidates must be self-motivated, able to type 40 WPM, and complete a certification process within 14 days. The project is expected to be busy, offering potential for larger earnings during the campaign season.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Strong listening skills and excellent communication abilities.

Responsibilities

• Provide customer service and answer inbound calls.
• Complete the certification process within 14 days of acceptance.
• Work independently with minimal supervision.

Skills

Telephone experience

Computer knowledge

Typing (40 WPM)

Self-motivated

Listening skills

Communication skills

Call control

Job description

A customer service agency in Miami is seeking experienced professionals for a winter campaign project. The role involves answering inbound calls from enthusiastic clients, requiring excellent communication skills and a minimum of 6 months telephone experience. Candidates must be self-motivated, able to type 40 WPM, and complete a certification process within 14 days. The project is expected to be busy, offering potential for larger earnings during the campaign season.