Remote Inbound Donor Service Agent

ACD Direct; Evansville (IN); Remote; USD 17,000 - 22,000; Part time

Job summary

A leading work-from-home company is seeking experienced customer service professionals for their Winter Campaign Project. This role involves assisting with inbound calls primarily focused on donations. Candidates should have at least 6 months of telephone experience, typing skills of 40 WPM or more, and be self-motivated. The role includes completing certification within two weeks of acceptance. This is a contract position with the potential for future projects after successful performance.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must have moderate computer knowledge and type 40 WPM or higher.
• Strong listening skills and demonstrate call control.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide services as an Independent Contractor.
• Prepare for calls following scripts independently.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Communication skills

Job description

A leading work-from-home company is seeking experienced customer service professionals for their Winter Campaign Project. This role involves assisting with inbound calls primarily focused on donations. Candidates should have at least 6 months of telephone experience, typing skills of 40 WPM or more, and be self-motivated. The role includes completing certification within two weeks of acceptance. This is a contract position with the potential for future projects after successful performance.