Remote Inbound Donor Service Agent

ACD Direct; Lincoln (NE); On-site; USD 16,531 - 20,664; Part time

Job summary

A customer service company is seeking experienced professionals for their Winter Campaign Project in Lincoln, Nebraska. The role includes answering calls for non-profit organizations and requires a minimum of 6 months telephone experience. Key candidates will need to complete a certification process within 14 days of notification. This is an independent contractor position with a potential for a busy and rewarding work experience during the campaign.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide customer service excellence.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self motivation

Listening skills

Communication skills

Job description

A customer service company is seeking experienced professionals for their Winter Campaign Project in Lincoln, Nebraska. The role includes answering calls for non-profit organizations and requires a minimum of 6 months telephone experience. Key candidates will need to complete a certification process within 14 days of notification. This is an independent contractor position with a potential for a busy and rewarding work experience during the campaign.