Remote Inbound Donor Service Agent

ACD Direct; North Platte (NE); On-site; USD 12,000 - 21,000; Full time

Job summary

A customer service organization is looking for experienced customer service professionals for their Winter Campaign Project in North Platte, Nebraska. Starting from late November, the project offers competitive earnings with a requirement of at least 6 months of telephone experience, strong communication skills, and the ability to work independently. Interested candidates should be able to complete a certification process by mid-November 2015. Online registration is open now.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls from clients and customers.
• Complete the certification process within 14 days of notification.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed of 40 WPM

Listening skills

Written communication

Verbal communication

Call control

Job description

A customer service organization is looking for experienced customer service professionals for their Winter Campaign Project in North Platte, Nebraska. Starting from late November, the project offers competitive earnings with a requirement of at least 6 months of telephone experience, strong communication skills, and the ability to work independently. Interested candidates should be able to complete a certification process by mid-November 2015. Online registration is open now.