Remote Inbound Donor Service Agent

ACD Direct; Omaha (NE); Remote; USD 17,000 - 22,000; Full time

Job summary

A telecommunication service provider is seeking experienced customer service professionals for their 2015 Winter Campaign Project in Omaha, Nebraska. This independent contractor role involves answering inbound calls and providing excellent customer service. Key qualifications include at least 6 months of telephone experience, ability to type 40 WPM or higher, and strong communication skills. The certification process will begin on October 15th, and applicants must be ready by November 15th. This project offers competitive earning potential as one of the busiest campaigns.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be self-directed and self-motivated.
• Must demonstrate call control.

Responsibilities

• Answer inbound calls from enthusiastic clients.
• Complete certification process within 14 days after acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed of 40 WPM or higher

Self-directed

Strong listening skills

Excellent communication skills

Call control

Job description

A telecommunication service provider is seeking experienced customer service professionals for their 2015 Winter Campaign Project in Omaha, Nebraska. This independent contractor role involves answering inbound calls and providing excellent customer service. Key qualifications include at least 6 months of telephone experience, ability to type 40 WPM or higher, and strong communication skills. The certification process will begin on October 15th, and applicants must be ready by November 15th. This project offers competitive earning potential as one of the busiest campaigns.