Remote Inbound Donor Service Agent

ACD Direct; Laredo (TX); On-site; USD 12,000 - 21,000; Part time

Job summary

A leading customer service firm in Texas is seeking experienced customer service professionals for an independent contractor role during its Winter Campaign Project. Candidates should have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. Successful applicants will undergo a certification process starting October 15th. This is an excellent opportunity to engage with enthusiastic callers and potentially increase earnings. Interested individuals can register online and should be ready to work by late November.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Self-directed and self-motivated with strong listening skills.

Responsibilities

• Answer inbound calls from clients representing various organizations.
• Provide customer service during donation calls.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed 40 WPM

Listening skills

Written communication

Verbal communication

Job description

A leading customer service firm in Texas is seeking experienced customer service professionals for an independent contractor role during its Winter Campaign Project. Candidates should have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. Successful applicants will undergo a certification process starting October 15th. This is an excellent opportunity to engage with enthusiastic callers and potentially increase earnings. Interested individuals can register online and should be ready to work by late November.