Remote Inbound Donor Service Agent

ACD Direct; Johns Creek (GA); On-site; USD 16,531 - 24,796; Part time

Job summary

A prominent work-at-home company in Georgia is seeking experienced customer service professionals for their Winter Campaign Project. This role involves answering inbound calls, taking donations, and requires certification to begin work. Candidates must have a minimum of 6 months telephone experience, strong listening skills, and must be self-motivated. The project offers a competitive earning potential and can lead to future opportunities for those who perform well. Apply now and make an impact during this busy season.

Qualifications

• Minimum 6 months of formal telephone experience, preferably in a call center.
• Ability to work with minimal supervision.
• Must be self-directed and self-motivated.
• Strong listening skills and accuracy are essential.
• Excellent written and verbal communication skills.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Provide customer service and take donations.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM or higher)

Self-directed

Strong listening skills

Written and verbal communication

Job description

A prominent work-at-home company in Georgia is seeking experienced customer service professionals for their Winter Campaign Project. This role involves answering inbound calls, taking donations, and requires certification to begin work. Candidates must have a minimum of 6 months telephone experience, strong listening skills, and must be self-motivated. The project offers a competitive earning potential and can lead to future opportunities for those who perform well. Apply now and make an impact during this busy season.