Remote Inbound Donor Service Agent

ACD Direct; Fort Bragg (NC); On-site; USD 13,776 - 20,664; Part time

Job summary

A reputable work-at-home company is seeking experienced customer service professionals for a winter campaign project starting in late November. Candidates must have at least 6 months of telephone experience, be self-directed, and possess strong communication skills. Successful applicants will participate in a certification process and help manage incoming calls. This role offers a flexible work environment, ideal for motivated and competitive individuals.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must demonstrate call control and accuracy.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Participate in the Winter Campaign Project for donation calls.
• Complete certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed 40 WPM

Strong listening skills

Communication skills

Job description

A reputable work-at-home company is seeking experienced customer service professionals for a winter campaign project starting in late November. Candidates must have at least 6 months of telephone experience, be self-directed, and possess strong communication skills. Successful applicants will participate in a certification process and help manage incoming calls. This role offers a flexible work environment, ideal for motivated and competitive individuals.