Remote Inbound Donor Service Agent

ACD Direct; Huntsville (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

A leading customer service company is seeking experienced professionals for a Winter Campaign Project, starting in late November. As an Independent Contractor, you will provide exceptional service while handling inbound donation calls. Candidates should have at least 6 months of call center experience and excellent communication skills. The role requires certification completion within two weeks of acceptance. Don’t miss the chance to join a busy campaign with great earning potential and become an ACD Direct Certified Agent.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Previous call center experience a plus.

Responsibilities

• Provide customer service by answering inbound calls.
• Help with donation calls for various projects.
• Complete the certification process within 14 days of acceptance.

Skills

Customer service skills

Strong listening skills

Excellent written and verbal communication skills

Ability to work with minimal supervision

Call control

Job description

A leading customer service company is seeking experienced professionals for a Winter Campaign Project, starting in late November. As an Independent Contractor, you will provide exceptional service while handling inbound donation calls. Candidates should have at least 6 months of call center experience and excellent communication skills. The role requires certification completion within two weeks of acceptance. Don’t miss the chance to join a busy campaign with great earning potential and become an ACD Direct Certified Agent.