Remote Inbound Donor Service Agent

ACD Direct; Fernley (NV); On-site; USD 17,000 - 28,000; Part time

Job summary

A customer service organization is inviting experienced professionals to join their upcoming Winter Campaign Project. This remote role involves answering calls and taking donations, requiring prior telephone experience and strong communication skills. Candidates must complete a quick certification process within 14 days. If you meet the qualifications and thrive in a fast-paced environment, apply to become an ACD Direct Certified Agent and take advantage of this lucrative opportunity.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Ability to work with minimal supervision and be self-directed.
• Must be able to type at least 40 words per minute.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Enroll in the certification process and complete it in under 14 days.
• Prepare for the calls by following scripts.

Skills

Telephone experience

Communication skills

Listening skills

Self-motivation

Typing skills (40 WPM)

Job description

A customer service organization is inviting experienced professionals to join their upcoming Winter Campaign Project. This remote role involves answering calls and taking donations, requiring prior telephone experience and strong communication skills. Candidates must complete a quick certification process within 14 days. If you meet the qualifications and thrive in a fast-paced environment, apply to become an ACD Direct Certified Agent and take advantage of this lucrative opportunity.