Remote Inbound Donor Service Agent

ACD Direct; Fort Walton Beach (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

A customer service firm is looking for experienced professionals to handle inbound calls for an upcoming Winter Campaign Project in Fort Walton Beach, Florida. The project, starting in late November, offers potential for increased earnings. Candidates should possess at least 6 months of telephone experience and be able to work independently. Certification begins mid-October with a completion deadline of 14 days post-acceptance. Excellent communication skills and computer knowledge are essential.

Qualifications

• Minimum 6 months of formal telephone experience.
• Ability to type 40 WPM or higher.
• Must be self-directed and self-motivated.

Responsibilities

• Answer inbound calls from clients.
• Provide customer service during donation calls.
• Complete the certification process within 14 days.

Skills

Telephone experience

Computer knowledge

Efficiency

Communication skills

Job description

A customer service firm is looking for experienced professionals to handle inbound calls for an upcoming Winter Campaign Project in Fort Walton Beach, Florida. The project, starting in late November, offers potential for increased earnings. Candidates should possess at least 6 months of telephone experience and be able to work independently. Certification begins mid-October with a completion deadline of 14 days post-acceptance. Excellent communication skills and computer knowledge are essential.