Remote Inbound Donor Service Agent

ACD Direct; Fort Myers (FL); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

A work-at-home service provider is seeking experienced customer service professionals for their Winter Campaign Project in Fort Myers, Florida. Ideal candidates will have at least 6 months of telephone experience and the ability to work independently while handling inbound calls. Certification starts on October 15th, with a focus on those who can become certification-ready by November 15th. This role promises a larger earning potential during one of their busiest campaigns.

Qualifikationen

• Minimum 6 months of formal telephone experience.
• Ability to type 40 WPM or higher.
• Excellent communication skills, both written and verbal.

Aufgaben

• Answer inbound calls from clients.
• Certify as an ACD Direct Agent.
• Prepare independently for calls.

Kenntnisse

Telephone experience

Computer knowledge

Self-motivated

Strong listening skills

Good communication skills

Jobbeschreibung

A work-at-home service provider is seeking experienced customer service professionals for their Winter Campaign Project in Fort Myers, Florida. Ideal candidates will have at least 6 months of telephone experience and the ability to work independently while handling inbound calls. Certification starts on October 15th, with a focus on those who can become certification-ready by November 15th. This role promises a larger earning potential during one of their busiest campaigns.