Remote Inbound Donor Service Agent

ACD Direct; Fort Riley (KS); Remote; USD 17,000 - 25,000; Part time

Job summary

A customer service organization is looking for experienced customer service professionals to support their Winter Campaign Project in Fort Riley, Kansas. Candidates should have a minimum of 6 months telephone experience and 40 WPM typing speed. The role requires strong communication skills and the ability to work independently. Certification for the project begins on October 15th, and successful candidates will be engaged for a busy period until December 31st, offering potential for significant earnings.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be self-directed and self-motivated.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of notification of acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Strong listening skills

Excellent written communication

Excellent verbal communication

Job description

A customer service organization is looking for experienced customer service professionals to support their Winter Campaign Project in Fort Riley, Kansas. Candidates should have a minimum of 6 months telephone experience and 40 WPM typing speed. The role requires strong communication skills and the ability to work independently. Certification for the project begins on October 15th, and successful candidates will be engaged for a busy period until December 31st, offering potential for significant earnings.