Remote Inbound Donor Service Agent

ACD Direct; Fort Scott (KS); In loco; USD 17.000 - 25.000; Part-time

Descrizione del lavoro

A customer service company in Fort Scott, Kansas is seeking experienced customer service professionals for its Winter Campaign Project. The role involves answering inbound calls for non-profit organizations, particularly donations. Candidates must have at least six months of telephone experience, a typing speed of 40 WPM, and must complete certification within two weeks of acceptance. This position offers potential for higher earnings during the campaign period, running from late November through late December, with onboarding taking about 48 hours.

Competenze

• Minimum 6 months of formal telephone experience, preferably call center related.
• Ability to type 40 WPM or higher.
• Must be able to complete the certification process within 14 days of notification.

Mansioni

• Provide outstanding customer service by answering inbound calls.
• Handle donation calls and follow scripts effectively.
• Prepare independently for calls.

Conoscenze

Listening skills

Written communication

Verbal communication

Self-directed

Efficiency

Descrizione del lavoro

A customer service company in Fort Scott, Kansas is seeking experienced customer service professionals for its Winter Campaign Project. The role involves answering inbound calls for non-profit organizations, particularly donations. Candidates must have at least six months of telephone experience, a typing speed of 40 WPM, and must complete certification within two weeks of acceptance. This position offers potential for higher earnings during the campaign period, running from late November through late December, with onboarding taking about 48 hours.