Remote Inbound Donor Service Agent

ACD Direct; Fort McKavett (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

A customer service firm is seeking experienced professionals for their Winter Campaign Project starting November. Candidates must have formal telephone experience, strong computer skills, and a typing speed of at least 40 WPM. The role involves answering calls for donations and requires excellent communication skills and call control. Certification begins in mid-October, and those interested should register online. This position is ideal for motivated individuals looking for flexible work during peak season.

Qualifications

• Minimum 6 months formal telephone experience, preferably in call center.
• Moderate level of computer knowledge required.
• Must demonstrate strong listening skills and accuracy.

Responsibilities

• Answer incoming calls from clients' enthusiastic callers.
• Prepare independently for calls and follow scripts.
• Complete the certification process within 14 days.

Skills

Telephone experience

Computer knowledge

Ability to work with minimal supervision

Typing speed of 40 WPM or higher

Listening skills

Accuracy

Efficiency

Excellent written communication

Excellent verbal communication

Call control

Job description

A customer service firm is seeking experienced professionals for their Winter Campaign Project starting November. Candidates must have formal telephone experience, strong computer skills, and a typing speed of at least 40 WPM. The role involves answering calls for donations and requires excellent communication skills and call control. Certification begins in mid-October, and those interested should register online. This position is ideal for motivated individuals looking for flexible work during peak season.