Remote Inbound Donor Service Agent

ACD Direct; Kansas City (MO); Remote; USD 17,000 - 25,000; Part time

Job summary

A customer service company in Kansas City is seeking experienced customer service professionals for their Winter Campaign Project. Candidates must have a minimum of 6 months telephone experience and demonstrate strong communication skills. The project starts in late November and provides an opportunity for competitive earnings. Applicants must be self-motivated and able to complete the certification process within 14 days after acceptance.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.
• Must demonstrate call control.
• Must complete the entire certification process within 14 days of notification.

Responsibilities

• Answer inbound calls from clients' callers.
• Participate in the certification process for the Winter Project.

Skills

Telephone experience

Computer knowledge

Self-motivated

Listening skills

Written communication skills

Verbal communication skills

Call control

Job description

A customer service company in Kansas City is seeking experienced customer service professionals for their Winter Campaign Project. Candidates must have a minimum of 6 months telephone experience and demonstrate strong communication skills. The project starts in late November and provides an opportunity for competitive earnings. Applicants must be self-motivated and able to complete the certification process within 14 days after acceptance.