Remote Inbound Donor Service Agent

ACD Direct; Appleton (WI); Remote; USD 17,000 - 25,000; Part time

Job summary

A leading customer service provider is seeking experienced professionals for a temporary remote customer service position. The role entails answering calls for non-profit organizations and taking donations, necessitating a minimum of 6 months of telephone experience, along with strong written and verbal communication skills. This project begins in late November and will continue through December, with potential for future projects. Candidates must also type at least 40 WPM and complete a certification process within 14 days.

Qualifications

• Minimum 6 months formal telephone experience, preferably in call center.
• Must be able to type 40 WPM or higher.
• Must demonstrate call control and complete certification within 14 days.

Responsibilities

• Provide customer service for various non-profit organizations.
• Answer inbound calls and take donations.
• Prepare independently for the calls taken.

Skills

Listening skills

Verbal communication skills

Written communication skills

Call control

Self-motivated

Job description

A leading customer service provider is seeking experienced professionals for a temporary remote customer service position. The role entails answering calls for non-profit organizations and taking donations, necessitating a minimum of 6 months of telephone experience, along with strong written and verbal communication skills. This project begins in late November and will continue through December, with potential for future projects. Candidates must also type at least 40 WPM and complete a certification process within 14 days.