Remote Inbound Donor Service Agent

ACD Direct; Hobbs (NM); On-site; USD 17,000 - 25,000; Part time

Job summary

A customer service solutions provider is seeking experienced professionals for a remote customer service role. This position requires a minimum of 6 months of phone experience and strong communication skills. Certified agents will answer inbound calls for non-profit organizations, contributing to donation efforts during peak campaign periods. Candidates must be self-motivated and complete the certification within 14 days of acceptance. Join us to help make a difference with your customer service skills.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Must be self-directed and self-motivated.

Responsibilities

• Provide customer service to clients by answering inbound calls.
• Complete the certification process within 14 days of notification.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed (40 WPM)

Strong listening skills

Written communication

Verbal communication

Call control

Job description

A customer service solutions provider is seeking experienced professionals for a remote customer service role. This position requires a minimum of 6 months of phone experience and strong communication skills. Certified agents will answer inbound calls for non-profit organizations, contributing to donation efforts during peak campaign periods. Candidates must be self-motivated and complete the certification within 14 days of acceptance. Join us to help make a difference with your customer service skills.