Remote Inbound Donor Service Agent

ACD Direct; Athens (GA); Remote; USD 17,000 - 28,000; Part time

Job summary

A Work-At-Home business is seeking experienced customer service professionals for a winter campaign. Responsibilities include handling inbound calls, requiring 6 months of telephone experience and the ability to type at least 40 WPM. Candidates must demonstrate excellent written and verbal communication skills, as well as self-motivation to complete the certification process within 14 days. This role offers an opportunity to earn during a busy campaign period.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Excellent written and verbal communication skills.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of notification.

Skills

Telephone experience

Computer knowledge

Self-motivation

Listening skills

Written communication

Verbal communication

Call control

Typing speed (40 WPM)

Job description

A Work-At-Home business is seeking experienced customer service professionals for a winter campaign. Responsibilities include handling inbound calls, requiring 6 months of telephone experience and the ability to type at least 40 WPM. Candidates must demonstrate excellent written and verbal communication skills, as well as self-motivation to complete the certification process within 14 days. This role offers an opportunity to earn during a busy campaign period.