Remote Inbound Donor Service Agent

ACD Direct; Fishers (IN); Remote; USD 18,000 - 45,000; Part time

Job summary

A remote customer service provider is looking for experienced professionals for a seasonal project starting in late November. Agents will answer inbound calls for non-profit organizations, primarily focused on donations. Candidates require at least 6 months of telephone experience and strong communication skills. This role is ideal for self-motivated individuals with call center experience. Certification must be completed by mid-November. This project offers great earning potential up through late December.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Moderate level of computer knowledge required.
• Must be self-directed and motivated.

Responsibilities

• Answer inbound calls from enthusiastic clients.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Listening skills

Written and verbal communication

Typing speed (40 WPM)

Call control

Job description

A remote customer service provider is looking for experienced professionals for a seasonal project starting in late November. Agents will answer inbound calls for non-profit organizations, primarily focused on donations. Candidates require at least 6 months of telephone experience and strong communication skills. This role is ideal for self-motivated individuals with call center experience. Certification must be completed by mid-November. This project offers great earning potential up through late December.