Remote Inbound Donor Service Agent

ACD Direct; Hilo (HI); On-site; USD 17,000 - 34,000; Part time

Job summary

A remote services company is seeking experienced customer service professionals for a seasonal project. The ideal candidate should have a minimum of 6 months of telephone experience, excellent communication skills, and the ability to work independently. This role involves answering inbound calls and reaching certification readiness by November 15th. The project runs from the last week of November to December 31st, with potential for future opportunities based on performance.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be self-directed and self-motivated.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days after acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing ability (40 WPM)

Strong listening skills

Excellent communication skills

Job description

A remote services company is seeking experienced customer service professionals for a seasonal project. The ideal candidate should have a minimum of 6 months of telephone experience, excellent communication skills, and the ability to work independently. This role involves answering inbound calls and reaching certification readiness by November 15th. The project runs from the last week of November to December 31st, with potential for future opportunities based on performance.