Remote Inbound Donor Service Agent

ACD Direct; Danbury (CT); Remote; USD 12,000 - 18,000; Part time

Job summary

A customer service provider is looking for experienced customer service professionals for its Winter Campaign Project starting late November. Candidates must have at least 6 months of telephone experience, be able to type 40 WPM, and work independently. Selected agents can expect quick onboarding and the opportunity for future projects. This role offers a chance for larger earning potential during busy campaigns.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Previous call center experience is a plus.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of notification.
• Prepare independently for calls.

Skills

Strong listening skills

Excellent written and verbal communication skills

Self-directed and self-motivated

Ability to work with minimal supervision

Call control

Accuracy

Efficiency

Job description

A customer service provider is looking for experienced customer service professionals for its Winter Campaign Project starting late November. Candidates must have at least 6 months of telephone experience, be able to type 40 WPM, and work independently. Selected agents can expect quick onboarding and the opportunity for future projects. This role offers a chance for larger earning potential during busy campaigns.