Remote Inbound Donor Service Agent

ACD Direct; Chicago (IL); On-site; USD 13,776 - 27,552; Part time

Job summary

A leading remote customer service provider is seeking experienced customer service professionals for their upcoming Winter Campaign. Candidates must have at least 6 months of telephone experience and strong communication skills. The project starts at the end of November and offers substantial earning potential. Selected candidates will undergo a quick certification process, starting October 15, which must be completed within 14 days. Ideal for motivated individuals looking for flexible work opportunities.

Qualifications

• Minimum 6 months formal telephone experience, preferably in call centers.
• Must be self-directed, self-motivated, and able to work with minimal supervision.
• Must demonstrate call control.

Responsibilities

• Provide excellent customer service by answering inbound calls.
• Certify for the Winter Project and complete the entire process within 14 days.

Skills

Telephone experience

Computer knowledge

Typing speed of 40 WPM or higher

Self-directed

Strong listening skills

Excellent written and verbal communication skills

Job description

A leading remote customer service provider is seeking experienced customer service professionals for their upcoming Winter Campaign. Candidates must have at least 6 months of telephone experience and strong communication skills. The project starts at the end of November and offers substantial earning potential. Selected candidates will undergo a quick certification process, starting October 15, which must be completed within 14 days. Ideal for motivated individuals looking for flexible work opportunities.