Remote Inbound Donor Service Agent

ACD Direct; Arlington (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

A leading remote service provider is looking for experienced customer service professionals for a winter campaign project. Ideal candidates should have at least 6 months of formal telephone experience and be capable of working independently. The position involves answering inbound calls, ensuring customer satisfaction, and completing the certification process promptly. This role offers the opportunity for increased earnings in a busy campaign from November through December, with further projects for successful agents. Candidates should register online to apply.

Qualifications

• Minimum 6 months of formal telephone experience, preferably in a call center.
• Ability to work with minimal supervision.
• Strong listening skills and call control are essential.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide excellent customer service and support.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM or higher)

Listening skills

Written and verbal communication skills

Self-directed and motivated

Call control

Job description

A leading remote service provider is looking for experienced customer service professionals for a winter campaign project. Ideal candidates should have at least 6 months of formal telephone experience and be capable of working independently. The position involves answering inbound calls, ensuring customer satisfaction, and completing the certification process promptly. This role offers the opportunity for increased earnings in a busy campaign from November through December, with further projects for successful agents. Candidates should register online to apply.