Remote Inbound Donor Service Agent

ACD Direct; Burnsville (MN); Remote; USD 16,531 - 27,552; Part time

Job summary

A leading customer service provider in Burnsville is seeking experienced customer service professionals for a winter campaign. The role involves answering inbound calls, taking donations for non-profit organizations, and providing excellent service. Candidates should have at least 6 months of telephone experience and strong communication skills. If you're self-directed and motivated, apply now and get ready for certification starting in mid-October. This position offers high earning potential during the busy holiday season.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge required.
• Must demonstrate call control and complete certification within 14 days.

Responsibilities

• Provide customer service by answering inbound calls.
• Perform as an Independent Contractor, helping clients with donations.
• Complete the entire certification process to be eligible for projects.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Self-direction

Strong listening skills

Excellent communication skills

Job description

A leading customer service provider in Burnsville is seeking experienced customer service professionals for a winter campaign. The role involves answering inbound calls, taking donations for non-profit organizations, and providing excellent service. Candidates should have at least 6 months of telephone experience and strong communication skills. If you're self-directed and motivated, apply now and get ready for certification starting in mid-October. This position offers high earning potential during the busy holiday season.