Remote Inbound Donor Service Agent

ACD Direct; Saint Paul (MN); On-site; USD 17,000 - 25,000; Full time

Job summary

A leading customer service provider in Minnesota seeks experienced customer service professionals for their Winter Campaign Project. Candidates must have at least 6 months of telephone experience and be proficient in typing. The role involves answering inbound calls from enthusiastic supporters and requires completing a certification process within 14 days. This opportunity offers a chance for competitive individuals to engage in rewarding projects during peak times of year.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone experience

Moderate computer knowledge

Self-directed

Self-motivated

Strong listening skills

Excellent communication skills

Job description

A leading customer service provider in Minnesota seeks experienced customer service professionals for their Winter Campaign Project. Candidates must have at least 6 months of telephone experience and be proficient in typing. The role involves answering inbound calls from enthusiastic supporters and requires completing a certification process within 14 days. This opportunity offers a chance for competitive individuals to engage in rewarding projects during peak times of year.