Remote Inbound Donor Service Agent

ACD Direct; Woodbury (MN); Remote; USD 20,000 - 30,000; Part time

Job summary

A customer service provider is seeking experienced professionals for their Winter Campaign in Woodbury, Minnesota. This remote role involves answering inbound calls for non-profit donations. Candidates should possess at least six months of phone experience and excellent communication skills. Successful candidates will complete a certification process by mid-November to kick off the busy project in late November. This role offers flexible working hours and potential for increased earnings during peak periods.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be self-directed and self-motivated.
• Must demonstrate great listening skills and call control.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Prepare independently for calls following scripts.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing 40 WPM

Listening skills

Written and verbal communication

Self-directed

Call control

Job description

A customer service provider is seeking experienced professionals for their Winter Campaign in Woodbury, Minnesota. This remote role involves answering inbound calls for non-profit donations. Candidates should possess at least six months of phone experience and excellent communication skills. Successful candidates will complete a certification process by mid-November to kick off the busy project in late November. This role offers flexible working hours and potential for increased earnings during peak periods.