Remote Inbound Donor Service Agent

ACD Direct; Johnson City (TN); On-site; USD 13,776 - 20,664; Part time

Job summary

A leading call center is seeking experienced customer service professionals for their Winter Campaign Project. The role involves answering inbound calls and assisting enthusiastic callers in a fast-paced environment. Successful candidates will have at least 6 months of telephone experience, excellent communication skills, and a typing speed of 40 WPM or more. Certification starts on October 15, 2015, and must be completed within 14 days of acceptance. Join this competitive project and maximize your earning potential.

Qualifications

• Minimum 6 months telephone experience, preferably in a call center.
• Must be able to type 40 WPM or higher.
• Must complete certification within 14 days of acceptance.

Responsibilities

• Provide customer service by answering inbound calls.
• Follow scripts for donation calls and orders.
• Prepare independently for the calls taken.

Skills

Telephone experience

Computer knowledge

Self-directed

Strong listening skills

Excellent communication skills

Call control

Job description

A leading call center is seeking experienced customer service professionals for their Winter Campaign Project. The role involves answering inbound calls and assisting enthusiastic callers in a fast-paced environment. Successful candidates will have at least 6 months of telephone experience, excellent communication skills, and a typing speed of 40 WPM or more. Certification starts on October 15, 2015, and must be completed within 14 days of acceptance. Join this competitive project and maximize your earning potential.