Remote ICT Delivery Leader & Technical Operations

DNV GL USA, INC.; Austin (TX); Remote; USD 150,000 - 185,000; Full time

Job summary

DNV Business Assurance North America seeks a Senior Manager, ICT Delivery & Technical Operations to oversee the delivery, technical quality, client satisfaction, and operational performance of ICT certification services across North America. This remote role leads ICT auditors, technical experts, project managers, and other delivery resources with travel up to 10%.

You will manage delivery capacity, audit quality, and service consistency, build a high-performing team, and ensure services are

Responsibilities

• Lead ICT delivery and technical operations across USA and Canada with accountability for capacity, resource utilization, audit quality, delivery consistency, client-facing execution, client satisfaction, and operational effectiveness.

Job description

DNV Business Assurance North America seeks a Senior Manager, ICT Delivery & Technical Operations to oversee the delivery, technical quality, client satisfaction, and operational performance of ICT certification services across North America. This remote role leads ICT auditors, technical experts, project managers, and other delivery resources with travel up to 10%.

You will manage delivery capacity, audit quality, and service consistency, build a high-performing team, and ensure services are