Remote Hyperscale Account Lead

Iron Mountain; Des Moines (IA); Remote; USD 68,000 - 86,000; Full time

Benefits offered by this job

Hybrid work options

Paid time off

Health, wellness & retirement plans

Career growth opportunities

Job summary

Iron Mountain is seeking a motivated Hyperscale Account Manager to join our Data Center team. In this role, you will be the single point of contact for one hyperscale account, ensuring client satisfaction and delivering world-class service.

You will interpret MSAs/SOWs, manage invoicing, prepare QBRs, and collaborate with cross-functional teams to drive operational excellence and asset lifecycle outcomes. This role requires strong communication, business acumen, and the ability to travel across

Qualifications

• Account management experience in a fast-paced environment.
• Ability to interpret MSAs/SOWs, oversee invoicing, and analyze data for client reporting.
• Strong written and verbal communication with time-management skills.
• Bachelor’s degree encouraged; proficiency with business software; ability to travel across the U.S.

Responsibilities

• Lead client relationships as the primary contact and alignment on SLAs.
• Drive operational execution across teams ensuring assets are received, processed, and reconciled.
• Manage MSAs/SOWs and project scoping, oversee vendors for warranty and disposal.
• Generate quarterly business reviews, manage monthly invoicing, and submit settlement reports.

Skills

Account management

Financial analysis

Contract interpretation

Communication

Time management

Education

Bachelor's degree

Tools

MS Office

Job description

Iron Mountain is seeking a motivated Hyperscale Account Manager to join our Data Center team. In this role, you will be the single point of contact for one hyperscale account, ensuring client satisfaction and delivering world-class service.

You will interpret MSAs/SOWs, manage invoicing, prepare QBRs, and collaborate with cross-functional teams to drive operational excellence and asset lifecycle outcomes. This role requires strong communication, business acumen, and the ability to travel across