Hyperscale Account Manager — Hybrid Data Center Partner

Iron Mountain Incorporated; Ohio; Hybrid; USD 68,000 - 86,000; Full time

Benefits offered by this job

Competitive compensation

Hybrid work model

Generous paid time off

Health, wellness and retirement plans

Job summary

Iron Mountain is seeking a Hyperscale Account Manager to be the single point of contact for a key hyperscale account. You will manage client relationships, ensure top‑tier service, and drive cross‑functional collaboration across internal teams.

You will interpret MSAs and SOWs, oversee invoicing and vendor coordination, and prepare quarterly reviews and monthly financial reporting. This role requires strong communication skills and the ability to travel across the United States.

Qualifications

• Account management experience with client relationships and program execution.
• Ability to interpret contracts (MSAs/SOWs) and provide client reporting.
• Strong written and verbal communication with time management skills.
• Bachelor’s degree encouraged and willingness to travel across the United States.

Responsibilities

• Lead client relationships as the primary point of contact and communicate SLAs.
• Coordinate cross-functional teams to ensure assets are received, processed, and reconciled.
• Interpret MSAs/SOWs, oversee project invoicing, and manage third‑party vendors.
• Prepare quarterly business reviews and monthly settlement reports for Finance.

Skills

Account management

Client relationships

Program execution

Issue resolution

Education

Bachelor's degree encouraged

Tools

Business software tools

Job description

Iron Mountain is seeking a Hyperscale Account Manager to be the single point of contact for a key hyperscale account. You will manage client relationships, ensure top‑tier service, and drive cross‑functional collaboration across internal teams.

You will interpret MSAs and SOWs, oversee invoicing and vendor coordination, and prepare quarterly reviews and monthly financial reporting. This role requires strong communication skills and the ability to travel across the United States.