Hyperscale Account Manager - Remote Growth Leader

Iron Mountain; Indianapolis (IN); Hybrid; USD 68,000 - 86,000; Full time

Benefits offered by this job

Hybrid work

Generous paid time off

Well-being and retirement plans

Career growth

Job summary

Iron Mountain is seeking a motivated Hyperscale Account Manager to join our Data Center team. You will be the single point of contact for one of our major hyperscale accounts, ensuring client satisfaction and world-class service.

You will manage operational data, client relationships, and cross-functional collaboration across internal teams. The role requires the ability to interpret MSAs/SOWs, oversee invoicing, and coordinate with vendors for asset disposal.

Qualifications

• Account management experience and program execution.
• Strong ability to interpret MSAs/SOWs and support invoicing.
• Excellent written and verbal communication with tight deadlines.
• Bachelor's degree encouraged; travel across the United States likely.

Responsibilities

• Lead client relationships as the primary point of contact and align SLAs with internal teams.
• Coordinate cross-functional execution to receive, process, and reconcile client assets; investigate discrepancies.
• Interpret MSAs/SOWs, help scope projects, and oversee third-party vendors for asset disposal and warranty management.
• Gather data to support Quarterly Business Reviews, manage monthly invoicing, and prepare settlement reports for Finance.

Skills

Account management

Financial & contractual acumen

Communication

Organization

Education

Bachelor's degree encouraged

Job description

Iron Mountain is seeking a motivated Hyperscale Account Manager to join our Data Center team. You will be the single point of contact for one of our major hyperscale accounts, ensuring client satisfaction and world-class service.

You will manage operational data, client relationships, and cross-functional collaboration across internal teams. The role requires the ability to interpret MSAs/SOWs, oversee invoicing, and coordinate with vendors for asset disposal.