Remote Hurricane Relief Customer Care Agent

MCI; Nashville (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Health benefits after 60 days

Casual dress code

Career growth opportunities

Job summary

MCI is looking for remote customer service representatives to assist with service inquiries and improve customer experience. Candidates must be 18 or older with a high school diploma. Key qualifications include excellent communication skills and the ability to multi-task effectively.

This temporary role involves shifts from 8 AM to 2 PM and 2 PM to 8 PM ET and offers competitive compensation along with health benefits after 60 days.

Qualifications

• Must be 18 years of age or older.
• Highly reliable with the ability to maintain regular attendance.
• Strong team orientation and customer focus.

Responsibilities

• Assist customers with service inquiries.
• Learn common requests and solutions.
• Improve the customer’s experience.

Skills

Excellent organizational skills

Written and oral communication skills

Typing skills (20+ WPM)

Basic knowledge of Microsoft Office Suite

Conflict resolution skills

Customer service-oriented

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is looking for remote customer service representatives to assist with service inquiries and improve customer experience. Candidates must be 18 or older with a high school diploma. Key qualifications include excellent communication skills and the ability to multi-task effectively.

This temporary role involves shifts from 8 AM to 2 PM and 2 PM to 8 PM ET and offers competitive compensation along with health benefits after 60 days.