Remote Hurricane Relief Contact Center Agent

MCI; Indianapolis (IN); Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Casual Dress Code

Paid Training

Job summary

MCI is seeking customer service representatives for a remote position focused on hurricane disaster relief needs. The role involves assisting customers with inquiries and utilizing service systems to enhance their experience.

Applicants should have a high school diploma, strong written and verbal communication skills, and the ability to work efficiently in a fast-paced environment. Comprehensive benefits and paid training are offered, supporting career growth within the company.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words per minute).
• Highly reliable with the ability to maintain regular attendance.

Responsibilities

• Assist customers with service inquiries.
• Utilize our service techniques and systems.
• Escalate customer dissatisfaction to proper channels.

Skills

Organizational skills

Communication skills

Customer service oriented

Problem solving

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

MCI is seeking customer service representatives for a remote position focused on hurricane disaster relief needs. The role involves assisting customers with inquiries and utilizing service systems to enhance their experience.

Applicants should have a high school diploma, strong written and verbal communication skills, and the ability to work efficiently in a fast-paced environment. Comprehensive benefits and paid training are offered, supporting career growth within the company.