Remote Hurricane Relief Customer Care Agent

MCI; Los Angeles (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Health benefits (medical, dental, vision)

Paid training to learn new skills

Job summary

MCI is seeking remote Customer Service Representatives to assist customers with inquiries. This temporary role focuses on providing excellent customer experiences, especially during hurricane disaster relief. Candidates must possess strong communication skills and a high school diploma.

Compensation is competitive and includes health benefits after 60 days. Interested candidates should be reliable and thrive in fast-paced environments. Apply on MCI's careers page.

Qualifications

• Must be 18 years of age or older.
• Highly reliable with the ability to maintain regular attendance.
• Thriving in a fast-paced environment with change.

Responsibilities

• Assist customers with service inquiries.
• Utilize service techniques and systems.
• Improve the customer’s experience.

Skills

Excellent organizational skills

Written and oral communication skills

Typing skills (20+ WPM)

Basic knowledge of Microsoft Office Suite

Conflict resolution skills

Customer service orientation

Ability to multi-task

Interpersonal skills

Education

High school diploma or equivalent

Job description

MCI is seeking remote Customer Service Representatives to assist customers with inquiries. This temporary role focuses on providing excellent customer experiences, especially during hurricane disaster relief. Candidates must possess strong communication skills and a high school diploma.

Compensation is competitive and includes health benefits after 60 days. Interested candidates should be reliable and thrive in fast-paced environments. Apply on MCI's careers page.