Remote Hurricane Relief Customer Support Agent (Temporary)

MCI; Alabama; On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Career Growth

Paid Training

Job summary

MCI Careers is seeking hurricane relief agents to support disaster response efforts in a temporary remote capacity. Candidates will assist customers by utilizing effective service techniques and improving their experience during challenging circumstances.

The ideal candidates must be 18 years or older, possess a high school diploma, and have excellent communication skills. Benefits include paid time off and career growth opportunities. Join MCI to make a meaningful impact!

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Basic understanding of Windows operating systems.
• Highly reliable with the ability to maintain regular attendance and punctuality.

Responsibilities

• Assist customers with service inquiries.
• Learn the common requests and solutions.
• Utilize service techniques and systems.
• Escalate customer dissatisfaction to proper channels.

Skills

Organizational skills

Written and oral communication skills

Ability to type swiftly and accurately

Basic knowledge of Microsoft Office Suite

Problem-solving skills

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Outlook

Job description

MCI Careers is seeking hurricane relief agents to support disaster response efforts in a temporary remote capacity. Candidates will assist customers by utilizing effective service techniques and improving their experience during challenging circumstances.

The ideal candidates must be 18 years or older, possess a high school diploma, and have excellent communication skills. Benefits include paid time off and career growth opportunities. Join MCI to make a meaningful impact!