Remote Hurricane Relief Customer Agent

MCI; Tennessee; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Incentives and rewards

Health benefits for full-time employees

Paid training

Casual dress code

Job summary

MCI Careers is seeking Hurricane Relief Agents to assist during disaster relief efforts. This temporary remote position requires exceptional customer service and communication skills, as candidates will be helping customers navigate their experiences during a challenging time.

Ideal applicants are energetic, dedicated, and must be at least 18 years old with a high school diploma or equivalent. MCI offers a positive team environment and competitive compensation.

Qualifications

• Must be 18 years of age or older.
• Swift and accurate typing (20+ words a minute).
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist customers with service inquiries.
• Utilize service techniques and systems.
• Escalate customer dissatisfaction to proper channels.

Skills

Excellent organizational skills

Written and oral communication skills

Customer service orientation

Conflict resolution skills

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

MCI Careers is seeking Hurricane Relief Agents to assist during disaster relief efforts. This temporary remote position requires exceptional customer service and communication skills, as candidates will be helping customers navigate their experiences during a challenging time.

Ideal applicants are energetic, dedicated, and must be at least 18 years old with a high school diploma or equivalent. MCI offers a positive team environment and competitive compensation.