Remote Hurricane Relief Call Agent

MCI; Oklahoma; On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Disability Insurance

Career Growth Opportunities

Job summary

MCI Careers is seeking Hurricane Relief Agents to assist during disaster response efforts. This is a temporary remote position requiring strong customer service skills and the ability to handle inquiries efficiently during high-demand situations.

Ideal candidates should be 18+, possess a high school diploma, and demonstrate excellent communication and organizational skills. Training provided, with various benefits available after employment.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with consistent attendance.

Responsibilities

• Assist customers with service inquiries.
• Utilize service techniques and systems.
• Escalate customer dissatisfaction to proper channels.

Skills

Organizational skills

Communication skills

Conflict resolution

Customer service orientation

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

MCI Careers is seeking Hurricane Relief Agents to assist during disaster response efforts. This is a temporary remote position requiring strong customer service skills and the ability to handle inquiries efficiently during high-demand situations.

Ideal candidates should be 18+, possess a high school diploma, and demonstrate excellent communication and organizational skills. Training provided, with various benefits available after employment.