Remote Hurricane Relief Call Center Agent

MCI; Iowa (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Career Growth Opportunities

Casual Dress Code

Job summary

MCI is seeking a remote Hurricane Relief Agent to assist customers during hurricane relief efforts. In this temporary role, you will provide customer service from 8:00 AM to 8:00 PM ET, with a flexible shift schedule. Ideal candidates will have strong communication skills, organizational abilities, and a customer service orientation.

Applicants must be at least 18 years old and possess a high school diploma or equivalent. The position offers various benefits including paid time off, health coverage, and opportunities for career growth.

Qualifications

• Must be 18 years of age or older.
• Typing speed of at least 20 words per minute.
• Highly reliable with regular attendance and punctuality.

Responsibilities

• Provide excellent customer service during hurricanes.
• Assist customers with service inquiries.
• Utilize service techniques and systems to improve experiences.

Skills

Excellent communication skills

Organizational skills

Customer service oriented

Problem-solving and negotiation skills

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

MCI is seeking a remote Hurricane Relief Agent to assist customers during hurricane relief efforts. In this temporary role, you will provide customer service from 8:00 AM to 8:00 PM ET, with a flexible shift schedule. Ideal candidates will have strong communication skills, organizational abilities, and a customer service orientation.

Applicants must be at least 18 years old and possess a high school diploma or equivalent. The position offers various benefits including paid time off, health coverage, and opportunities for career growth.