Remote Hurricane Relief Call Agent

MCI; North Dakota; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Paid Training

Job summary

MCI Careers is seeking hurricane relief agents to assist customers during disaster response. This temporary remote role helps improve customer experience with a focus on service inquiries and conflict resolution.

Ideal candidates will be highly motivated, possess excellent communication skills, and work effectively in a fast-paced environment. Enjoy benefits like paid time off and health insurance after 60 days.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with regular attendance and punctuality.

Responsibilities

• Assist customers with service inquiries.
• Learn common requests and solutions.
• Utilize service techniques and systems.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Customer service orientation

Conflict resolution

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

MCI Careers is seeking hurricane relief agents to assist customers during disaster response. This temporary remote role helps improve customer experience with a focus on service inquiries and conflict resolution.

Ideal candidates will be highly motivated, possess excellent communication skills, and work effectively in a fast-paced environment. Enjoy benefits like paid time off and health insurance after 60 days.