Remote Hurricane Relief Customer Support Agent (Temporary)

MCI; Tennessee; On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Career Growth

Job summary

MCI Careers is hiring Hurricane Relief Agents to assist customers during disaster relief efforts. This temporary remote position supports exceptional customer experience and requires team-oriented, motivated individuals. Candidates must have excellent communication, organizational skills, and the ability to work in a fast-paced environment.

The role offers extensive training and a supportive culture. Employees can expect regular engagement incentives and health benefits for full-time positions.

Qualifications

• Must be 18 years of age or older.
• Excellent written and oral communication skills.
• Must have the ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with regular attendance.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist customers with service inquiries.
• Leverage customer service techniques to enhance experiences.
• Escalate customer dissatisfaction when necessary.

Skills

Organizational skills

Communication skills

Conflict resolution

Customer service oriented

Multi-tasking abilities

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Windows operating systems

Job description

MCI Careers is hiring Hurricane Relief Agents to assist customers during disaster relief efforts. This temporary remote position supports exceptional customer experience and requires team-oriented, motivated individuals. Candidates must have excellent communication, organizational skills, and the ability to work in a fast-paced environment.

The role offers extensive training and a supportive culture. Employees can expect regular engagement incentives and health benefits for full-time positions.