Remote Hurricane Relief Call Agent

MCI; North Carolina; On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Job summary

MCI Careers is hiring temporary Hurricane Relief Agents to assist with customer service during disaster relief efforts. This role is remote and requires a strong focus on improving customer experiences. Ideal candidates will have solid communication and organizational skills, with a high school diploma or equivalent.

Compensation is based on experience, and we offer various benefits, including paid time off, health benefits, and career growth opportunities. Join us to make a difference!

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Basic knowledge of Microsoft Office Suite.
• Ability to evaluate and troubleshoot customer issues.
• Must be customer service oriented.

Responsibilities

• Assist customers with service inquiries.
• Learn common requests and solutions.
• Improve customer experience.
• Utilize service techniques and systems.
• Escalate customer dissatisfaction.

Skills

Organizational skills

Communication skills

Customer service orientation

Conflict resolution

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers is hiring temporary Hurricane Relief Agents to assist with customer service during disaster relief efforts. This role is remote and requires a strong focus on improving customer experiences. Ideal candidates will have solid communication and organizational skills, with a high school diploma or equivalent.

Compensation is based on experience, and we offer various benefits, including paid time off, health benefits, and career growth opportunities. Join us to make a difference!