Remote Hurricane Relief Call Agent (Temporary)

MCI; South Carolina; Remote; USD 20.664 - 34.440; Teilzeit

Benefits dieser Stelle

Paid Time Off

Health Benefits

Paid Training

Career Growth

Zusammenfassung

MCI is seeking Hurricane Relief Agents to support disaster relief efforts in a remote role. Candidates must have excellent communication skills and be 18 or older with a high school diploma. You'll assist customers, apply service techniques, and improve experiences during challenging times.

This temporary position requires candidates to adapt in a fast-paced environment, with paid training and opportunities for growth. MCI offers a supportive work culture with benefits including paid time off and health coverage.

Qualifikationen

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Strong team orientation and customer focus.

Aufgaben

• Assist customers with service inquiries.
• Utilize service techniques and systems.
• Escalate customer dissatisfaction to proper channels.

Kenntnisse

Organizational skills

Communication skills

Customer service orientation

Problem-solving

Reliability

Multi-tasking

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Jobbeschreibung

MCI is seeking Hurricane Relief Agents to support disaster relief efforts in a remote role. Candidates must have excellent communication skills and be 18 or older with a high school diploma. You'll assist customers, apply service techniques, and improve experiences during challenging times.

This temporary position requires candidates to adapt in a fast-paced environment, with paid training and opportunities for growth. MCI offers a supportive work culture with benefits including paid time off and health coverage.