Remote Hurricane Relief Call Agent (Temporary)

MCI; South Carolina; On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Career Growth

Job summary

MCI is seeking Hurricane Relief Agents to support disaster relief efforts in a remote role. Candidates must have excellent communication skills and be 18 or older with a high school diploma. You'll assist customers, apply service techniques, and improve experiences during challenging times.

This temporary position requires candidates to adapt in a fast-paced environment, with paid training and opportunities for growth. MCI offers a supportive work culture with benefits including paid time off and health coverage.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Strong team orientation and customer focus.

Responsibilities

• Assist customers with service inquiries.
• Utilize service techniques and systems.
• Escalate customer dissatisfaction to proper channels.

Skills

Organizational skills

Communication skills

Customer service orientation

Problem-solving

Reliability

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

MCI is seeking Hurricane Relief Agents to support disaster relief efforts in a remote role. Candidates must have excellent communication skills and be 18 or older with a high school diploma. You'll assist customers, apply service techniques, and improve experiences during challenging times.

This temporary position requires candidates to adapt in a fast-paced environment, with paid training and opportunities for growth. MCI offers a supportive work culture with benefits including paid time off and health coverage.